Master's Theses


Communication Studies

Degree Name

Master of Science (MS)


The purpose of this study was designed to determine if the perceptions of effective communication between student radiographer and patients are comparable. Effectiveness of communication was evaluated by submitting the source credibility scale to patients and student radiographer. The source credibility scale was divided into two categories each containing seven items referring to the radiology student's character and authoritativeness. The modified version of McCroskey's source credibility scale was administered to 20 radiography students and 114 patients. The radiology student survey contained additional questions to determine situations where communication was challenging and number of formal communication courses. All surveys included demographic information, age, and sex. Statistical tests were completed to determine relationships between responding surveys. The results of this study revealed patients ranked radiology students high in areas of character and authoritativeness. Statistically, radiology students ranked themselves lower in authoritativeness and higher in character. Results of the research revealed no statistically significant relationship between sex of the technologists and positive response of the survey, or between number of formal communication courses and positive response of the patient surveys.


Carolyn Sue Strohkirch

Date of Award

Fall 1999

Document Type

Thesis - campus only access


© 1999 Roland D. Neseth


For questions contact

Off Campus FHSU Users Click Here