Master's Theses

Date of Award

Spring 1994

Degree Name

Master of Science (MS)

Department

Social Work

Advisor

Bill Daley

Abstract

The purpose of the researcher was to investigate consumer satisfaction and employment status for successfully rehabilitated VR clients from a central Kansas general caseload, and to identify clients in need of further services. The independent variables investigated were: severity of disability, disability groups, time elapsed since closure, and work fulfillment for clients who were employed. The dependent variables were scores from the VR Process and Product sub-scales of the VR Consumer Satisfaction Inventory. The sample consisted of 49 VR clients. Two composite null hypotheses were tested employing a three-way analysis of variance (general linear model) and a one-way analysis of variance. A total of 16 comparisons were made. Eight of the 16 were main effects and 8 were interactions. Two of the main effects were statistically significant at the .05 level. The following main effects were statistically significant: 1. time elapse since closure for the dependent variable VR Process Satisfaction, and 2. work fulfillment for the dependent variable VR Product Satisfaction. Three of the four statistically significant comparisons were for interactions. The following interactions were statistically significant: 1. severity of disability, disability group, and time elapse since closure for the dependent variable VA Process Satisfaction. 2. severity of disability and disability group for the dependent variable VA Product Satisfaction , 3. severity of disability and time elapse since closure for the dependent variable VA Product Satisfaction. The results of the present study appeared to support the following generalizations: 1. clients with high work fulfillment have greater VA Product Satisfaction than clients with low work fulfillment, and 2. significant interactions for, a. severity of disability, disability group. and time elapse since closure for the dependent variable VA Process Satisfaction, b. severity of disability and disability group for the dependent variable VA Product Satisfaction, and c. severity of disability and time elapse since closure for the dependent variable VA Product Satisfaction.

Rights

Copyright 1994 Douglas M. Main

Comments

Notice: This material may be protected by copyright law (Title 17 U.S. Code).

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