First Page
64
Last Page
80
Abstract
By employing Chinese sample, this study examined the relationship between organizational members’ use of information and communication technologies (ICT) and their identification with the immediate workgroup and the overall organization. Employees’ uncertainty level was proposed as a mediating factor in these relationships. Participants N=336 completed an online survey. Results indicated that workgroup identification (WID) was positively predicted by members’ use of organizational social media to seek work-related information, and organizational identification (OID) was positively predicted by organizational social media and intranet for the same purpose. These relationships were either partially or fully mediated by employee’s uncertainty level. Results contributed to our understanding of ICT’s role in modern collocated work settings and shed lights on ICT and identification in a non-Euro-American context.
Recommended Citation
Ju, Ran and Jia, Moyi
(2019)
"Information And Communication Technology, Uncertainty Reduction, And Dual Identification In Chinese Organizations,"
Journal of International & Interdisciplinary Business Research (2014-2019): Vol. 6, Article 5.
DOI: 10.58809/CUPU8731
Available at:
https://scholars.fhsu.edu/jiibr/vol6/iss1/5
Included in
Business and Corporate Communications Commons, Communication Technology and New Media Commons, International and Intercultural Communication Commons, Organizational Communication Commons
