A study was performed on the managerial staff and supervisors of a large manufacturing plant (n = 129) to measure individuals’ commitment to the organization’s values. A Behavioral Observation Scale (BOS) measurement instrument was developed by the members of the organization and was administered using a 360 degree valuation process. Results indicated good scale reliability and consistency. A factor analysis of the data yielded 4 distinct factors, which corresponded reasonably well to the underlying organizational values. Implications for future research and for the evaluation of organizational values for practicing managers are discussed.
Buchko, Aaron A. and Buchko, Kathleen J.
"Do Managers Walk The Talk? Using Behavioral Observations Scales (BOS) and 360-Degree Ratings To Assess Organizational Values,"
Journal of Business & Leadership: Research, Practice, and Teaching (2005-2012): Vol. 6
, Article 6.
Available at: https://scholars.fhsu.edu/jbl/vol6/iss1/6