Abstract
Onboarding for a company with remote, hybrid, and in-office workers can be challenging, especially if the workers are spread across the United States. This case study examines a US-based medical records company. This company met with stakeholders and developed a structured onboarding process which was implemented in December 2021. The case study follows employees who started between January and December 2022, analyzing their improvement in 30-, 60-, and 90-day assessments as well as their retention. While the data do not support a statistically significant increase, this process anecdotally improved the onboarding experience for new employees.
Document Type
Article
Source Publication
International Journal of Advanced Corporate Learning
Version
Published Version
Publication Date
2024
Volume
17
Issue
1
First Page
96
Last Page
101
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.
Rights
The Author(s)
Recommended Citation
Challacombe, D. (2024). Structured Operations Training and Evaluation: A Case Study. International Journal of Advanced Corporate Learning (iJAC), 17(1), pp. 96–101. https://doi.org/10.3991/ijac.v17i1.40801
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