Master's Theses

Department

Psychology

Degree Name

Master of Science (MS)

Abstract

Previous research has demonstrated connections between job satisfaction, organizational commitment, burnout, and personality traits in healthcare workers. Understanding these relationships can allow for greater insight into the healthcare worker shortage. The current study is aimed to further assess these relationships in addition to targeting subdomains within these variables. A total of 67 participants employed in a combined long-term care and assisted living facility completed measures regarding their employee satisfaction, attitudes towards organizational commitment and burnout, and questions related to their personality. It was hypothesized that employee satisfaction would significantly predict organizational commitment and burnout. The subdomains of burnout were also assessed, and it was hypothesized that emotional exhaustion and depersonalization would be positively related to burnout and personal accomplishment would be negatively related. Furthermore, it was hypothesized that there would be a significant negative relationship between burnout as a whole and organizational commitment. Lastly, the Big Five Personality domains would vary in their relationships with employee satisfaction, burnout, and organizational commitment. Results of the present study indicate that employee satisfaction is a significant predictor of organizational commitment, burnout, and two of the three subdomains of burnout (e.g., emotional exhaustion and personal accomplishment. Employee satisfaction was not a significant predictor of the depersonalization subdomain of burnout. Findings further suggest that there is a significant negative relationship between burnout and organizational commitment. The Big Five personality traits were found to have varying significant and nonsignificant relationships with employee satisfaction, burnout, and organizational commitment. The implications for these findings, the limitations of the current study, and the need for further research in these areas are discussed.

Keywords

Healthcare Burnout, Medicare, Interventions, Workplace Quality, Short-Staffed

Advisor

Dr. Carol Patrick

Date of Award

Spring 2025

Document Type

Thesis

Rights

© The Author

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