Attributes of work environments that have the greatest influence in determining whether an environment becomes hostile or not is why an organization should start implementing the 5 Cs of Awareness (color, culture, class, character, and context) and the 5 Cs of Change (confidence, courage, commitment, conflict, and community) (DeRosa & Johnson, 2002). Regarding challenges to collaborative work experiences, Cascio and Aguinis (2011) indicate many organizations fail because of poor leadership and communication. As a result, any individual in a leadership role is significant in inspiring others to maintain appropriate behavior and effective working environments.
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El-Amin, A. (2021). Diversity, Equity, Inclusion, and Belonging: Who’s holding whom accountable? Faculty Focus. Magna Publications. https://www.facultyfocus.com/articles/academic-leadership/diversity-equity-inclusion-and-belonging-whos-holding-whom-accountable/