Abstract
A library at a regional comprehensive university created a Global Access Committee to provide support for students and faculty at two international partner campuses in China. In 2022, the committee sent out a survey to these students to assess their awareness, usage, and satisfaction with library resources and services. Students reported high awareness, usage, and satisfaction with online library resources, instructional materials such as guides and tutorials, and the library’s Ask A Librarian service. However, there was a discrepancy between students’ self-reported usage and usage statistics collected by the library. The responses may have been influenced by cultural differences and by the translation of the questions and responses into and out of Mandarin Chinese. However, the library was able to make positive changes based on the survey results.
https://pal-ojs-tamu.tdl.org/pal/article/view/7201
Document Type
Article
Source Publication
Practical Academic Librarianship
Version
Published Version
Publication Date
6-4-2025
Volume
15
Issue
1
First Page
73
Last Page
99
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.
Rights
©The Author(s)
Recommended Citation
Wade, M., VanDyne, H.P., Nickerson, C., & Landis, C.L. (2025). Assessing awareness and use of library services within Chinese partner academic programs: A case study developing and analyzing bilingual surveys. Practical Academic Librarianship, 15(1), 73-99.
Comments
https://pal-ojs-tamu.tdl.org/pal/article/view/7201
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