Applied Business Faculty Publications

Document Type


Publication Date

Spring 4-26-2017


Quality Matters (Quality Matters [QM] Higher Education Rubric Workbook, 2014) is a national benchmark for online course design, and serves as a continuous improvement model for assuring quality of online courses through a faculty review process. QM is also described as “a faculty-centered, peer review process that is designed to certify the quality of online and blended course” (QM Higher Education Rubric Workbook, para 1). QM has eight research based rubric areas: “1) Course Overview and Introductions; 2) Learning Objectives or Competencies; 3) Assessment and Measurement; 4) Instructional Materials; 5) Course Activities and Learner Interaction; 6) Courses Technology; 7) Learner Support; 8) Accessibility and Usability” (QM Higher Education Rubric Workbook, p. 1). The purpose of this preliminary study was to develop a sample model course demonstrating the use of QM General Standard 5, Course Activities and Learner Interaction.