Information systems (IS) and information technology (IT) professionals have lower than average organizational commitment and higher turnover rates than other professionals. This study explores the impact on IS/IT professionals of means efficacy and the effectiveness of tools on organizational commitment and intention to quit. The results of a survey (n=148) indicate that means efficacy is an antecedent or predictor variable to organizational commitment and that means efficacy might be considered an additional component of organizational commitment for tool dependent professions. These findings are supported by other studies showing that strong attachments to technology artifacts or other products impact behavior. The implication for practice suggests the need for awareness that, as systems age and become viewed as less effective, organizational commitment of IS/IT professionals might be impacted and IS/IT turnover accelerated; turnover drives up the cost of IT projects.
"Tools Matter: Investigating a Link Between Means Efficacy, Organizational Commitment, and Intention to Quit of Information System and Information Technology Professionals,"
Journal of Business & Leadership (2005-2012): Vol. 6
, Article 11.
Available at: http://scholars.fhsu.edu/jbl/vol6/iss1/11