The growth of interactions represents a broad shift in the nature of economic activity. Interactions are defined as the searching, coordinating, and monitoring that people and firms do when they exchange goods, services, or ideas, for many employees today, collaborative, complex problem solving is the essence of their work, these “tacit” activates -- involving the exchange of information, the making of judgments, and a need to draw on multifaceted forms of knowledge in exchanges with coworkers, customers, and suppliers – are increasingly a part of the standard model for companies in the developed world.
"TEACHING IT IN A KNOWLEDGE ECONOMY RAISING TACIT PRODUCTIVITY,"
Journal of Business & Leadership (2005-2012): Vol. 3
, Article 23.
Available at: http://scholars.fhsu.edu/jbl/vol3/iss1/23