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Academic Leadership Journal

Abstract

Colleges and universities provide both the human capital development and often the research backbone for the economy to function at a high level. Simultaneously, institutions provide a tremendous social benefit for graduates and other stakeholders who make use of their emphasis on the arts, entertainment, and cultural development. This multi-dimensional role, one in which Clark Kerr referred to as the “multiversity” (Johnson, Kavanagh, & Mattson, 2003, p. 11), often results in a conflicting notion of purpose and management, with competition for business-like accountability with public sector intangible service. Burgess (2009) noted that the result is the perspective of the public university as a quasi-governmental agency.

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